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Technical Clarity. Strategic Support. Resolved Outcomes.

1 hCustomer's Place

Service Description

Despite best efforts, disputes in construction are often unavoidable. Dispute resolution support focuses on guiding clients through the complex, high-stakes processes of arbitration, adjudication, negotiation, or litigation. This service encompasses strategic case preparation, claim file organization, expert coordination, and document development. The effectiveness of dispute resolution depends not only on legal arguments but on technical clarity and procedural discipline. This includes preparing position papers, witness statements, chronologies, and expert reports. It also involves assisting legal counsel with programme analysis, cost evaluations, and event reconstructions. A key component of support is ensuring procedural readiness, identifying weaknesses in the opposing party’s case, testing assumptions, and assessing the completeness of the claim. Often, clients require assistance responding to counterclaims, analysing cause-effect relationships, or translating construction terminology into legally persuasive narratives. Dispute resolution support may be required in formal forums like arbitral proceedings or in informal settings such as contractual dispute boards or settlement meetings. In all cases, success hinges on a structured and credible presentation of facts. Importantly, not all disputes need to escalate. Strategic support also involves exploring settlement avenues and alternative dispute resolution (ADR) options, ensuring outcomes are cost-effective and timely. In a sector governed by documents, programmes, and procedures, technical clarity and dispute preparedness are the ultimate leverage.


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